Privacy Policy

BHRO (Bharat Human Rights Organisation), run under the aegis of Global Aarthik Samajik Sahyog Society, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use and store it, and how you can exercise your rights.

Scope

This Policy applies to visitors of bhro.gasss.org.in, beneficiaries, volunteers, partners, donors and anyone interacting with BHRO via forms, email, WhatsApp or other official channels.

Information We Collect

Identity & Contact Information

• Name, organisation or community affiliation, role (if provided).
• Email address, phone number, postal or office address (optional).

Service & Case Data

When you request assistance—such as rights awareness support, legal aid referrals, training, or partnership services—we collect case details, supporting documents, photographs (if provided) and any material necessary to provide the requested support.

Transaction & Donation Data

• Donation amount, payment method, transaction reference ID.
• We do not store payment card numbers, CVV, UPI PINs or banking passwords.

Technical & Usage Data

• IP address, device type, browser and operating system.
• Referrer URLs, pages visited, time spent and interaction data.
• Cookies and analytics identifiers used to improve site functionality and measure outreach.

How We Use Your Information

• To deliver and manage the services and support you request (awareness, referrals, training).
• To communicate with beneficiaries, volunteers, partners and donors.
• To process donations, issue receipts and maintain records for compliance.
• To improve website functionality, outreach and program delivery through analytics.
• To detect, investigate and prevent misuse, fraud or harm.
• To send service-related updates where you have opted in to receive communications.

Legal Basis & Retention

We process personal data based on consent, contractual necessity (to provide services), legal obligations (for audit and compliance) and our legitimate interests (program improvement and safety). We retain information only as long as necessary for these purposes or as required by law; thereafter we delete or anonymise it.

Cookies & Tracking

Our website uses cookies and similar technologies for essential site functionality, preference storage and anonymous analytics. You may disable cookies via your browser settings, but some features may be affected.

Data Sharing & Third Parties

We may share data with trusted service providers involved in hosting, payment processing, email delivery, analytics, legal and professional advisors, and partner organisations delivering services. All third parties are contractually required to protect your data and use it only for permitted purposes. We may also disclose data when required by law or to protect legal rights.

International Transfers

Some providers we use may operate outside India. When personal data is transferred abroad we ensure appropriate safeguards and contractual protections to maintain adequate protection.

Data Security

We implement reasonable technical and organisational measures—secure hosting, SSL/TLS encryption, access controls and routine backups—to protect data from unauthorised access, disclosure or loss. No system is completely risk-free; please avoid sharing highly sensitive information over unencrypted channels.

Children & Vulnerable Groups

Our services target adults and community beneficiaries. We do not knowingly collect personal data from children under 13. If we become aware that information about a child has been collected without parental consent, we will promptly delete it. For vulnerable individuals, we take extra care to minimise data collection and secure consent where applicable.

Your Rights

• Access: Request a copy of personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request deletion where retention is not required by law.
• Restriction & Portability: Request limits on processing or portability where applicable.
• Objection: Object to certain processing based on legitimate interests.
• Withdraw Consent: Where processing is consent-based, withdraw consent at any time (this will not affect prior lawful processing).

How to Exercise Your Rights

To exercise any of the above rights or for privacy-related queries, please contact us using the details below. We may request information to verify your identity before responding to requests. We aim to respond within a reasonable timeframe in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements or operational practices. Significant changes will be posted on this page with an updated “Last Updated” date.

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